We want you to be happy with every script. Because our products are digital content that is delivered immediately and can be copied, the following rules apply.
1. Digital content is generally final
Once a script has been delivered to your Cfx.re account, the purchase is generally final and is not eligible for a refund for change of mind. Under Israeli consumer protection law, the right to cancel a distance transaction does not apply to information products of this kind; under EU consumer law, you agree at checkout that delivery starts immediately and acknowledge that you therefore lose the 14-day right of withdrawal.
2. When we do refund
- The script does not work as described and we are unable to fix it within a reasonable time after you reported the problem with the information we asked for.
- You were charged twice for the same product, or charged for a product that was never delivered.
- Any other case in which the law where you live gives you a right to a refund.
Before requesting a refund, please contact support so we can try to solve the problem - most issues are configuration related and are fixed quickly.
3. When we do not refund
- You changed your mind, no longer need the script, or bought the wrong product after it was delivered.
- The problem is caused by third-party resources, unsupported frameworks or edits to encrypted parts.
- You cannot use the script because of the Cfx.re account you chose at checkout (we can help you with a transfer where Cfx.re allows it).
4. Subscriptions
You can cancel a subscription at any time to stop future renewals; it stays active until the end of the period already paid. Renewal payments that have already been processed are not refunded, except where required by law.
5. How to request a refund
Open a ticket on our Discord server (opens in a new tab) or email support@legendscripts.xyz with your Tebex transaction ID (starts with tbx-), the product and a description of the problem. We reply within the response time shown on the Support page. Approved refunds are issued by Tebex to the original payment method; when a refund is issued, the licence is revoked.
For billing problems (failed payments, double charges, receipts), you can also contact Tebex customer support (opens in a new tab) directly.